Shipping and Return Policy
We ship most products with US Postal services to all destinations worldwide. All orders are processed usually within 1 day and we make sure you will receive your order no more than the number of days you will see during the checkout.
You can always see the final shipping cost prior to submitting your credit card information. The cost of shipping varies depending on your location and how many products you are ordering. When you sign up for our newsletter, we will send you coupons toward future purchases as well as discounts on your shipping costs.
- Return Policy:
- We have tried to mention the condition of the CD or DVD for each item on this site. Generally speaking, most CDs are Brand New and factory sealed except for some CDs that are imported from Iran and are reproduced in Los Angeles. CDs from all Iranian artists living in California are brand new.
Most DVDs are reproduced DVDs from the originals because in most cases the original DVDs are in PAL system which does not work in USA so we have to convert them to NTSC before shipping them to you. There are some award winner movies that have been released in USA and we carry those in our stock but they usually cost a few more dollars. In general all DVDs have good picture quality and have their own DVD case and inserts.
Some historical documentary DVDs or old Iranian films do not have perfect picture quality because they are old but we try to mention this on product page description and we usually price them low to compensate for that.
We accept all returns for exchange within the 1st 30 days of your order. If you order something and we ship them to you and you change your mind and would like to return them for a refund, we have the option of taking 15% of the total cost for restocking fee. Only CDs and DVDs that have not been opened are eligible for money refund, otherwise we can only exchange the defective CDs and DVDs.
Please try to call us if you want to return or exchange a CD or DVD.